Terms of Service

1. Intellectual Property

The Service, including all software, user interface designs, graphics, logos, and content, is owned by Kolmira UG (haftungsbeschränkt) and protected by copyright, trademark, and other intellectual property laws. “Mail2Action” and the Mail2Action logo are trademarks of Kolmira UG. You may not use these trademarks without prior written consent.

2. Payment Terms

Mail2Action offers a free tier and a paid Pro subscription. Payment terms include:

• Free Tier: All features can be used and viewed in the extension at no cost, with no time limit. The free tier includes a monthly allowance of Mail2Action AI runs as shown on our pricing page; we may change this allowance. Exporting results requires Pro or the Export Unlock.
• Pro Subscription: monthly or annual price, as shown at checkout, sold and billed through Stripe, which acts as merchant of record (shown at checkout as “Sold through Link”). Adds export (CSV, SVG, PNG) for all features, and a higher monthly allowance of Mail2Action AI runs.
• Export Unlock: one-time price, as shown at checkout, sold and billed through Stripe as above. Adds export (CSV, SVG, PNG) while your own API key is selected in Settings. It does not change the Mail2Action AI allowance.
• Mail2Action AI: one run is one generated result (e.g. one summary). Allowances apply per calendar month (UTC) and unused runs do not carry over. They are for personal, fair use; we may limit automated or abusive use. We may change the AI model or the monthly allowance for a valid reason (for example cost or provider changes) with reasonable notice; section 6 applies if this significantly worsens your plan. Mail2Action AI is provided without a guaranteed availability; you can always use your own API key instead.
• Cancellation: You may cancel your subscription at any time. Access continues until the end of your current billing period.
• Refunds: See our Refund Policy.

If you use your own AI API key, you are responsible for its costs, which are billed separately by your chosen provider (OpenAI, Google, Anthropic, or xAI). Your own key is not limited by the Mail2Action AI allowance.

3. Acceptable Use

You agree not to:

• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to the Service or its related systems
• Redistribute, sublicense, or resell the Service without written permission

4. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for violation of these Terms, fraudulent or illegal activity, or behavior that harms or could harm other users or the Service.

Upon termination, your license to use the Service will immediately cease, and you must remove the extension from your browser.

5. Limitation of Liability

AI output can be wrong or incomplete. Check it before you rely on it. You are responsible for having the right to process the emails you analyse, including personal data of others in them.

We are liable without limitation for intent, gross negligence, injury to life, body or health, and where mandatory law requires (for example under the Product Liability Act). For slight negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment makes proper performance possible and on which you may rely), limited to the foreseeable damage typical for this kind of contract. Otherwise our liability is excluded. Your statutory warranty rights remain unaffected.

6. Updates & Modifications

We may update, modify, or discontinue aspects of the Service. Updates to the Chrome extension are delivered automatically through the Chrome Web Store. Changes that significantly worsen a plan you have paid for are made only for a valid reason and with reasonable advance notice; you may then terminate and receive a pro-rata refund of the remaining paid period.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict of law principles. For merchants, the courts competent for our registered seat have exclusive jurisdiction. If you are a consumer, mandatory consumer protection laws of your country of residence and your statutory place of jurisdiction remain unaffected.

8. Dispute Resolution

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last Updated” date. For plans you have already paid for, section 6 applies.

10. Contact

Kolmira UG (haftungsbeschränkt)
Weißenfelser Ring 8, 70806 Kornwestheim, Germany
Email: support@mail2action.com